When you compare PGT providers in Thailand, you will see claims about accreditation, laboratory services and documentation. This checklist helps you verify those claims in a structured way. It focuses on what you can check publicly, what you should ask the hospital directly, and how to keep a written record. It does not tell you which provider is right for you, and it does not replace medical advice. Use it to prepare questions and to compare answers consistently.
At a glance
- Separate public claims from verified documents.
- Ask for the exact scope of each accreditation, not just the name.
- Confirm which laboratory performs each step of your PGT pathway.
- Request a written quotation that lists inclusions and exclusions.
- Keep a simple evidence log for every provider you contact.
Why evidence verification matters for PGT
PGT involves several laboratory steps: embryo culture, biopsy, genetic testing and sometimes freezing. Each step may be performed in-house or through a partner laboratory. Accreditation and quality credentials can apply to a hospital, a clinic, a specific laboratory, or a single service. A general accreditation logo does not automatically mean every laboratory step is covered. For this reason, it helps to ask what is accredited, by whom, and for which services.
Public information is a starting point. It can tell you what a provider says about its services and credentials. It cannot tell you whether those credentials are current, whether they cover your specific test, or whether the laboratory performs your test on site. Those details usually require direct written confirmation.
Checklist 1: Accreditation and quality credentials
Use this checklist when a provider lists accreditation or quality standards.
- Ask for the full name of each accreditation body and the exact certificate or standard.
- Ask whether the accreditation applies to the hospital, the fertility clinic, the embryology laboratory, the genetics laboratory, or a specific service.
- Ask for the current certificate number and expiry date.
- Ask whether the certificate covers PGT specifically, or only general hospital services.
- Ask how often the laboratory participates in external quality assessment and which schemes it uses.
- Ask whether the provider can share a redacted copy of the certificate or a link to a public register.
For example, some providers in Thailand publicly describe JCI, RTAC, ISO 9001, ISO 15189, ISO 15190, CAP or UK NEQAS credentials. These are different types of standards. JCI and RTAC often relate to hospital or clinic-level quality, while ISO 15189 and CAP relate more directly to medical laboratory competence. UK NEQAS is an external quality assessment scheme. The exact scope still needs confirmation.
Checklist 2: Laboratory scope and PGT pathway
PGT is not a single test. It includes PGT-A, PGT-M and PGT-SR, and the laboratory methods can vary. Ask these questions to understand the pathway.
- Which laboratory will perform embryo biopsy, genetic testing and any freezing?
- Is the genetics laboratory in-house or is testing sent to a partner laboratory?
- Which PGT methods are available, and which method is recommended for your situation?
- What is the typical turnaround time for results, and how are results reported?
- What happens to embryos while waiting for results?
- Who will explain the results to you, and what support is available if results are unclear?
Some providers describe in-house embryology and genetics laboratories. Others may work with external laboratories. Neither approach is automatically better or worse, but you should know which one applies to your case. If a step is outsourced, ask who is responsible for quality control and how results are communicated.
Checklist 3: Documentation and written quotation
A written quotation helps you compare providers on the same terms. Ask for a document that clearly separates medical and non-medical costs.
- Does the quotation list all included procedures, from stimulation through embryo transfer?
- Are PGT, embryo freezing, storage and future transfer included or excluded?
- Are medications, monitoring, blood tests and ultrasound scans included?
- Are there separate fees for genetic counselling, hospital fees or anaesthesia?
- What is the validity period of the quotation?
- What is the refund or cancellation policy if the cycle is stopped early?
- Are there any costs that are not covered by the package?
Package prices can vary widely depending on what is included. A lower headline price may exclude PGT, freezing or medication. A higher price may include more services. The only reliable comparison is a written quotation with the same inclusions listed for each provider.
Checklist 4: Provider claims and public information
Public websites and marketplace listings can help you build a shortlist, but they are not the same as verified documents. Use this checklist to assess what you read.
- Does the provider’s own website describe the specific PGT services you need?
- Are the names and credentials of treating doctors and laboratory staff listed?
- Does the provider state success rates? If so, ask how they are defined and whether they apply to your age group and diagnosis.
- Are patient stories or testimonials presented as typical results? Remember that individual outcomes vary.
- Does the provider explain what happens if no embryos are suitable for transfer?
- Can you find independent information about the accreditation body and what it covers?
Be cautious with any claim that sounds like a guarantee. No provider can guarantee a pregnancy, a live birth or a healthy child. Success rates are usually averages and may not reflect your individual situation.
Checklist 5: Questions to ask before you commit
Use these questions in a consultation or email. Ask for answers in writing so you can review them later.
- Which laboratory will perform each step of my PGT cycle?
- What accreditations or quality standards apply to that laboratory, and can you share the current certificate scope?
- Which PGT method do you recommend for my case, and why?
- What are the possible outcomes of PGT, including the chance that no embryos are suitable for transfer?
- What is the complete cost, including medications, testing, freezing, storage and future transfer?
- What is the policy if I need to cancel or delay treatment?
- Who will be my main contact for medical questions and for billing questions?
- How will my results be explained to me, and what follow-up support is available?
How to keep an evidence log
Create a simple table for each provider you contact. Record the date, the person you spoke with, the question you asked, and the answer you received. Note whether the answer was verbal or written. If you receive documents, save them in a folder. This log helps you compare providers fairly and remember details during a stressful process.
If a provider cannot answer a question, that is useful information. It may mean the information is not available, or it may mean you need to ask a different person. Either way, a clear record helps you decide what to do next.
Next steps
- Shortlist providers using our hospital directory.
- Compare providers using consistent criteria in our hospital rankings.
- Read our editorial policy to understand how we handle evidence.
- Prepare your questions and request written answers before you book any treatment.
Verification takes time, but it can help you make a more informed decision. Focus on the details that matter for your situation, and ask for written confirmation of anything that affects your care or your budget.
Frequently asked questions
What is the difference between hospital accreditation and laboratory accreditation?
Hospital accreditation usually covers the overall facility, safety and patient care processes. Laboratory accreditation focuses on the technical competence of the laboratory, including testing methods, quality control and staff qualifications. For PGT, you should ask which accreditation applies to the specific laboratory performing your embryo biopsy and genetic testing.
How can I check if a PGT provider's accreditation is current?
Ask the provider for the certificate number and expiry date, and whether the certificate covers the specific service you need. Some accreditation bodies maintain public registers you can search. If the provider cannot share this information, treat the claim as unverified.
Should I choose a provider with an in-house genetics laboratory?
There is no universal answer. An in-house laboratory may offer more direct communication and control over the process. A partner laboratory may offer specialised expertise. What matters is that you understand who performs each step, how quality is monitored, and how results are reported to you.
What should be included in a written quotation for PGT?
A clear quotation should list all included procedures, such as stimulation, monitoring, egg retrieval, embryo culture, biopsy, genetic testing, freezing and storage. It should also state what is excluded, the validity period, and the policy for cancellation or early cycle stop. Ask for the quotation in writing so you can compare providers on the same terms.
Can a provider guarantee a successful pregnancy with PGT?
No. PGT can provide information about embryos, but it cannot guarantee a pregnancy, a live birth or a healthy child. Success rates are averages and depend on many factors, including age, diagnosis and clinic-specific practices. Be cautious of any provider that offers guarantees.
Continue your research
Medical information notice: This article is educational and does not replace individual assessment, diagnosis, genetic counselling or treatment advice from a licensed clinician. Provider services, availability, fees and policies should be verified directly before booking.
